Announcements

Zairyo Goes East: New Collection Point

"We’re proud to announce the launch of Zairyo 2.0, our second pick-up location in the East at Katong. Whilst there is no shopping, browsing or entry there, we believe that this collection point would make it easier for some of our customers. You can now choose to pick up from either our HQ at Yishun or Zairyo Goes East at Checkout. (NOTE: Zairyo Goes East will only open for collections from 12 July 2021) Please make sure to select the correct pick-up location as we are unable to transport your... Read more...

Zairyo's Wagyu Angbao

"We're stoked to present our very own <a href="https://www.zairyo.com.sg/shop/zairyo-wagyu-angbao">in-house design Angbao in real Wagyu marbling</a> (A4, if you're wondering :p) to celebrate the year of the Ox. <img alt="Zairyo Angbao 03" class="img-responsive " src="image/catalog/product-listing03/Zairyo Angbao 03.jpg" style="width: 500px; height: 375px;" /> <img alt="Wagyu Pic 01" class="img-responsive " src="image/catalog/product-listing03/Wagyu Pic 01.jpg" style="width: 500px; height: 334px;" /> We hadn't expect the response to be overwhelming once we pushed out the teasers, and we're so glad you liked them! We had created them with the intention of sparking... Read more...

CNY 2021 Opening Delivery Schedule

Please note that we will be opened on CNY Eve, 11 Feb, from 10AM to 2PM for COLLECTION only. We do not accept any walk-in purchases, so please place your order prior to collection. Also, there will be NO DELIVERY on CNY Eve. For our full festive opening times, see our CNY hours. Celebrating the new year? Don't miss our festive Wagyu Angbao. Read more...

We are on GrabMart!

"We are now available on-demand <a href="https://food.grab.com/sg/en/restaurant/zairyo-japanese-gourmet-grocer-win5-islandwide-delivery-delivery/4-CZCBABXANZEYR6">via GrabMart</a>, delivering to you islandwide within the hour*! You'll be able to get anything from convenient snacks, such as our bestselling range of side dishes; eggs; meat; to gourmet ingredients, such as Caviar & Wagyu; to Uni (limited quantities every day!). Please note the following: 1. All deliveries are handled by Grab Delivery drivers, not our Zairyo crew. 2. All orders made via Grab do not qualify for Zairyo Rewards. 3. For any problems and feedback with... Read more...

Self Collections Guidelines

Self-collection at our HQ (15 Yishun Industrial St 1) is strictly only on week days, Mondays to Fridays, from 2PM to 7.20PM only, or Saturdays 11AM to 4PM. GUIDELINES: 1. Please make your purchase online ONLY, select your collection date, collection location and come ONLY on the selected date. This is for us to track the in-and-outs of customers on a daily basis. Do not come to our warehouse earlier than the stated date and time, your order will not be available for collection. 2. We will be limiting the... Read more...

Contactless Delivery

It is business as usual for all of us at Zairyo as we continue to deliver fresh food supplies and your groceries. As the cases of COVID-19 increases, it is important to us to keep you and our delivery team safe. Choose Contactless Delivery To limit contact during a delivery, you can leave a note during Checkout to leave your groceries at the door. Our delivery drivers will leave your order at the door as per your instructions, and we will send you a picture of your order at... Read more...

Pro-Tip: Add-on To an Existing Zairyo Order

Scheduled a delivery but realised you forgot to include something else?Fret not, you can add items to your order. If you already have an existing order and wish to add items, simply follow these steps: Add the item to your cart. Log in, then proceed to checkout. Select “Add To Existing Order” (Do not select “Free Delivery” even if it appears. You won’t be charged extra shipping fees.) Choose the order you’d like to add items to. Select your preferred payment method and complete the order. Your add-on order will... Read more...

New Year's 2020 and CNY 2020 Delivery Opening Hours

The last day of delivery before CNY is 23 Jan. We would recommend receiving your items earlier as you may need time to thaw the items. We will be opened on CNY Eve, 24 Jan, Friday, from 10AM to 2PM for any walk-in purchases. You can find our address here. Please note that we only accept Cash, PayLah! and PayNow at the warehouse. We would recommend browsing on our website and making a list prior to your visit at our warehouse. 20 Jan 2020 to 22 Jan: 10AM to 9PM for... Read more...

Zairyo 2.0 Goes Live

"Thank you SO much for your patience. We know some of you were really alarmed when you couldn't access our page and we're terribly sorry if you were. Our team burned the entire New Year's Day working on the kinks. The funny thing is, everything was working well BEFORE we decided a time to go live. Which was why we had confidently put out information that we'd go live at 3PM. Then 8PM. Then... well, yeah here we are 15 hours later and that's most important!!! Our team IRL when... Read more...

MUST READ FOR EXISTING CUSTOMERS!

If you already have an existing account with us as of 31 Dec 2019, you will need to create a new account with the same email address you've used. Why? We are in the midst of synchronizing existing customers' past purchases to the new server, which will be taken into account for the new rewards system. This ensures that your previous spending will still be recognised and reflected once the rewards programme is fully launched. Please note that you won't be able to view your past purchases right away. Why?... Read more...