From Japan right to your kitchen. Join our circle to unlock exclusive culinary rewards and master the art of Japanese dining.
Discover more ways to earn and get ready for your next feast.
Turn your points into instant discounts!
VIP Tier Benefits
Rise through our tiers to unlock exclusive perks and premium rewards tailored for you.
Refer a Friend
Get Rewarded when your friends shops with Zairyo!
Invite friends to savour premium ingredients. Once they placed their first order you'll receive 500 points.
Explore this section to find comprehensive answers to all your questions about the loyalty program.
Our loyalty program rewards you with points for various activities like signing up, placing orders, and celebrating your birthday. You can redeem these points for discounts.
You can earn points by signing up for the program, placing orders, and celebrating your birthday. Check our 'How to Earn Points' section for more details.
You can redeem your points for discounts on your purchases or exchange them for free products depending on the available rewards.
Simply sign up on our website by clicking the 'Join program' button. You'll start earning points immediately upon joining.
Points are valid for one year from the date they are earned. You can accumulate your points over time and redeem them in multiples of 100 (e.g., 100, 200, 500 points).
Points are calculated based on the value of the products you purchase. For every $1 spent, you earn 1 point. Silver VIP members earn 2 points for every $1 spent, while Gold VIP members earn 3 points for every $1 spent.
Our program has Bronze, Silver, and Gold tiers. Each tier comes with its own set of benefits and is accumulated depending on your spending.
You can move up a tier by spending a specified amount (can be accumulated over time). For example, spending $200 unlocks the Bronze tier, while spending $2000 are needed for Silver.
If you return a product, the points earned from that purchase will be deducted from your account.
You can check your points balance by logging into your account and visiting the 'Points History' section on our website.
