It is business as usual for all of us at Zairyo as we continue to deliver fresh food supplies and your groceries.
As the cases of COVID-19 increases, it is important to us to keep you and our delivery team safe.
Choose Contactless Delivery
To limit contact during a delivery, you can leave a note during Checkout to leave your groceries at the door.
Our delivery drivers will leave your order at the door as per your instructions, and we will send you a picture of your order at the door as soon as it is left there. Please ensure that our delivery drivers have access to your unit as some Condominiums and apartments require you to allow access to the lifts/units.
We have been doing this since before the virus, so you can rest assured that our team has the experience to deliver your order, even with minimal contact.
Things To Note:
- You can request for the items to be delivered in a foam box. The foam box can keep frozen items in its state for up to 3 hours.*
- Please retrieve your order as soon as possible. We are not liable for items missing or turning bad if the order is not retrieved in time.
- If unsure of how to store items, please contact us. Our sales concierge will be happy to advise you. *Thawing time varies for different items.
- Please ensure that our delivery drivers have access to your unit as some Condominiums and apartments require you to allow access to the lifts/units. Redelivery charges will apply if the order is undelivered.
Thank you and we believe we can pull through this difficult time together.